QB End User License Agreement
Effective Date: 05/14/2026
Licensor: N2 Media, LLC, an Illinois limited liability company doing business as N2 Solutions ("Licensor", "we", "us")
Licensee: the individual or entity that installs, deploys, or uses the Software ("Licensee", "you")
Software: the QuickBooks Online and Salesforce integration delivered by Licensor, consisting of Apex classes, triggers, custom objects and fields, permission sets, named credentials, deployment scripts, and accompanying documentation (collectively, the "Software")
This Agreement is a legal contract between Licensee and Licensor governing Licensee's use of the Software. By installing, deploying, or using the Software, Licensee accepts and agrees to be bound by this Agreement. If Licensee does not agree, Licensee must not install, deploy, or use the Software.
1. License Grant
Subject to Licensee's compliance with this Agreement and payment of any applicable fees, Licensor grants Licensee a non-exclusive, non-transferable, non-sublicensable, worldwide license to:
(a) install and deploy the Software into Licensee's own Salesforce organization(s) identified in the applicable order or SOW; (b) use the Software solely for Licensee's internal business purposes, namely, synchronizing data between Licensee's Salesforce organization and Licensee's QuickBooks Online company file(s); and (c) make a reasonable number of copies of the Software solely for backup and disaster-recovery purposes.
2. Restrictions
Licensee will not, and will not permit any third party to:
(a) sell, resell, rent, lease, sublicense, distribute, or otherwise commercialize the Software; (b) make the Software available to any third party outside Licensee's organization, including as a service bureau, hosted service, or managed-services offering; (c) modify, adapt, translate, or create derivative works of the Software, except for configuration changes (for example, adjusting QBO account names in QBConfig, scheduling cadence, or custom-field labels) that do not redistribute the Software; (d) reverse-engineer, decompile, or attempt to derive source code beyond what is delivered, except where applicable law expressly permits this and the restriction cannot be waived by contract; (e) remove, obscure, or alter any copyright, trademark, attribution, or proprietary notices in the Software; (f) use the Software in violation of any applicable law, regulation, or third-party terms of service, including Intuit's QuickBooks Online developer terms and Salesforce's Master Subscription Agreement.
3. Ownership
The Software is licensed, not sold. Licensor and its licensors retain all right, title, and interest in and to the Software, including all intellectual property rights. No rights are granted to Licensee other than those expressly set forth in Section 1.
Any custom modifications Licensor develops specifically for Licensee under a separate Statement of Work are addressed in that SOW. In the absence of an SOW, this Agreement controls.
4. Third-Party Platform Dependencies
The Software runs inside Licensee's Salesforce organization and makes outbound API calls to Intuit's QuickBooks Online service. Licensee acknowledges and agrees that:
(a) Licensee must maintain valid, paid subscriptions to Salesforce and QuickBooks Online at editions and feature levels sufficient to support the Software (for example, a Salesforce edition that permits Apex callouts and scheduled jobs); (b) Licensee is solely responsible for its agreements with, and payment to, Salesforce and Intuit; (c) the Software's behavior depends on Salesforce platform limits (governor limits, API call limits, asynchronous job limits) and QuickBooks Online API limits and pricing, which are set and may be changed by those vendors at any time; (d) Licensor is not responsible for outages, deprecations, breaking changes, or pricing changes made by Salesforce or Intuit, and is not obligated to update the Software in response unless an SOW specifically requires it.
5. Licensee Responsibilities
Licensee is solely responsible for:
(a) installing and configuring the Software in Licensee's Salesforce organization, including authenticating the QuickBooks_Online external credential and named credential and assigning the "QB Sync Admin" (or equivalent) permission set; (b) the accuracy, lawfulness, and content of any data that flows through the Software, whether originating in Salesforce or QuickBooks Online; (c) monitoring the QBSyncRun__c audit log (and any other operational telemetry) and acting on errors; (d) maintaining appropriate backups of Licensee's Salesforce and QuickBooks Online data; (e) ensuring that Licensee's use of the Software complies with applicable privacy, financial-records, and tax-records laws.
6. Data
The Software does not transmit Licensee's data to Licensor. All data flows between Licensee's Salesforce organization and Licensee's QuickBooks Online company file under credentials Licensee controls. Licensor has no access to Licensee's production data unless Licensee voluntarily provides it (for example, as part of a support engagement).
Licensee retains all right, title, and interest in Licensee's data.
7. Support and Updates
Unless a separate support agreement is in place, the Software is provided without any obligation by Licensor to provide updates, bug fixes, new features, or technical support. Licensor may, at its sole discretion, offer maintenance or support as a separate paid engagement.
8. Fees
License fees, if any, are stated in the applicable order or SOW. If no fee is stated, the license is deemed to have been granted in consideration of Licensee entering into this Agreement. Unpaid amounts past due more than thirty (30) days entitle Licensor to suspend the license after written notice and a reasonable opportunity to cure.
9. Warranty Disclaimer
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. LICENSOR DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. LICENSOR DOES NOT WARRANT THAT THE SOFTWARE WILL MEET LICENSEE'S REQUIREMENTS, THAT DATA WILL SYNC WITHOUT ERROR, OR THAT THIRD-PARTY PLATFORMS (SALESFORCE, INTUIT AND QUICKBOOKS ONLINE) WILL CONTINUE TO OFFER ANY PARTICULAR API, FEATURE, OR PRICING.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LICENSOR'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SOFTWARE, UNDER ANY THEORY OF LIABILITY, WILL NOT EXCEED THE GREATER OF (A) THE LICENSE FEES PAID BY LICENSEE TO LICENSOR FOR THE SOFTWARE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
LICENSOR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, BUSINESS INTERRUPTION, LOSS OF DATA, OR INACCURATE FINANCIAL RECORDS, EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
These limits apply even if a limited remedy fails of its essential purpose. They do not apply to liability that cannot be limited or excluded under applicable law.
11. Indemnification
Licensee will defend, indemnify, and hold harmless Licensor against any third-party claim arising out of (a) Licensee's data or content, (b) Licensee's use of the Software in violation of this Agreement or applicable law, or (c) Licensee's breach of any third-party platform terms (Salesforce, Intuit), and will pay damages finally awarded against Licensor, provided Licensor promptly notifies Licensee of the claim and reasonably cooperates at Licensee's expense.
12. Term and Termination
This Agreement begins on the Effective Date and continues until terminated.
Licensor may terminate this Agreement immediately upon written notice if Licensee materially breaches this Agreement (including any payment obligation) and fails to cure within thirty (30) days of notice. Licensor may terminate immediately, without a cure period, if Licensee breaches Section 2 (Restrictions).
Licensee may terminate this Agreement at any time by uninstalling the Software from Licensee's Salesforce organization(s) and ceasing all use.
Upon termination, all license rights granted to Licensee end. Licensee must, within fifteen (15) days, uninstall the Software from all Salesforce organizations and destroy any copies. Sections 2, 3, 6, 9, 10, 11, and 13 survive termination.
13. Governing Law and Disputes
This Agreement is governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules. The state and federal courts located in Kane County, Illinois have exclusive jurisdiction over any dispute arising out of or related to this Agreement, and the parties consent to that jurisdiction and venue. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
14. Miscellaneous
• Entire agreement. This Agreement is the complete agreement between the parties on its subject matter and supersedes prior or contemporaneous agreements, proposals, or representations.
• Modifications. Any modification must be in writing and signed by both parties.
• Assignment. Licensee may not assign this Agreement without Licensor's prior written consent. Any attempted assignment without consent is void. Licensor may assign this Agreement to a successor in connection with a merger, acquisition, or sale of substantially all assets.
• Severability. If any provision is held unenforceable, the remainder remains in effect.
• Waiver. A party's failure to enforce a provision is not a waiver of its right to enforce it later.
• No agency. The parties are independent contractors. This Agreement does not create any partnership, agency, or employment relationship.
• Notices. Notices must be in writing and delivered by email with delivery confirmation, certified mail, or overnight courier to the addresses on the applicable order.
Last Updated 05/14/2026
